HR, Forms & Download Center

📝 Time-Off / PTO Request Form

Submit planned vacation or personal time-off requests at least two weeks in advance.

📝 Unplanned Absence / Call-Out Notification Form

Notify administration of an unexpected illness or emergency absence (minimum 4 hours prior to shift).

📝 Payroll & Timesheet Adjustment Request

Request a manual punch correction if you experienced a ShiftCare app glitch or missed a clock-in/out.

📝 Shift Notes / Daily Care Log Submission

Submit digital daily visit notes and client care summaries online when the ShiftCare mobile app is temporarily unavailable.

📝 Credential & Document Renewal Submission
Upload updated copies of your active Driver’s License, CPR/First Aid certification, or annual TB results.

📝 PPE & Care Supply Requisition Form
Order extra gloves, face masks, hand sanitizer, or paper care logs for pickup.

📝 Incident & Client Grievance Reporting Form
Document and report any client fall, safety incident, change in condition, or formal family grievance same-day.

📝 Employee Change of Information Form
Use this form to submit updates to your personal records, contact information, emergency contacts, or tax details. Please allow 1–2 business days for administrative processing. 

Georgia Comfort Care Handbook [Updated 08.05.2026]

Official guide to agency standards, code of conduct, client care boundaries, dress code, and W-2 employment policies.

Important Contact Directory [Updated 08.05.2026]

Quick-reference list of agency leadership, HR support emails, main office lines, and 24/7 on-call numbers.

Companion-First Shift Checklist [Updated 07.26.2026]

Step-by-step preparation guide for caregivers starting their first shift with a new client.

Care & Shift Notes Log Sheet (Backup) [Updated 07.27.2026]

Printable paper log sheet for recording daily companion activities, shift times, and care notes.

Exposure Reporting Protocol: TB & Hepatitis [Updated 07.26.2026]

Mandatory reporting procedures and clinical guidelines following potential caregiver exposure to infectious diseases.

Incident & Client Grievance Report Form [Updated 07.26.2026]

Required same-day reporting form for client falls, injuries, safety incidents, changes in condition, or formal complaints.

Formal Complaint Form (Client-facing copy) [Updated 07.26.2026]

Official documentation form provided to clients or family members wishing to lodge a formal service complaint.

Client Satisfaction Survey Form [Updated 8/5/2026]

Quality assurance evaluation tool used to gather client feedback and measure satisfaction with care services.

Client Rights & Responsibilities (Reference Only) [Updated 08.12.2026]

Summary outline of client healthcare rights, privacy protections, and expected standards of conduct. Provided in each client's Client Service Agreement.

Notice of Privacy Practices (HIPAA) (Reference Only) [Updated 08.12.2026]

Official privacy notice explaining how client personal health information (PHI) is protected, used, and disclosed. Provided in each client's Client Service Agreement.

Client Grievance & Complaint Procedure [Updated 08.12.2026]

Formal procedure for clients on how their complaints and grievances are handled and escalated.